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Frequently Asked Questions
How long does shipping typically take?â–Ľ
Standard shipping usually takes 3 to 7 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery progress.
What is your return policy for watches?â–Ľ
We offer a 30-day return policy for unworn watches in original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?â–Ľ
We accept all major credit cards, PayPal, and Apple Pay. Your transaction is secured with industry-standard encryption to ensure your financial information remains completely safe and private.
How do you ensure the quality of your watches?â–Ľ
Every Orient watch undergoes rigorous quality control and features precision movements. We back our craftsmanship with a comprehensive two-year warranty against any manufacturing defects or mechanical issues.
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